Shipping & Delivery Policy

Where we deliver

Zorvik delivers food from restaurants in the areas where the service is available. What you see in the app depends on the delivery location you choose. If your area is not served, the app will tell you.

Delivery time

The estimated delivery time is shown for each restaurant and order. It is an estimate; it can change with preparation time, distance, traffic, weather and rider availability.

Delivery charges

Delivery charge, if any, and other charges are shown on the bill before you pay. A restaurant may offer free delivery up to a certain distance and a charge beyond it; this is shown at checkout.

Receiving your order

Please keep your phone reachable and give a correct address and landmark. If the delivery partner cannot reach you or no one is available at the address, the order may be cancelled and the refund rules in the Refund & Cancellation Policy apply.

Self-pickup

Where a restaurant offers self-pickup, you collect the order from the restaurant yourself.

Contact

Zorvik Enterprises (proprietor), Tohana, District Fatehabad, Haryana – 125120. GSTIN 06KWIPS0426Q1ZR. Email: [email protected]. Phone: +91 97288 48213. Support hours: 8:00 AM to 8:00 PM (IST).